Privacy Policy

Introduction

Manore Stays (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data with transparency and care.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

Visit our website
Make a booking
Communicate with us
Use our services

By using our website and services, you agree to the practices described in this Policy.

Information We Collect

We may collect and process the following categories of personal data:

a. Personal Information
Full name
Email address
Phone number
Billing and mailing address
Government-issued ID (where required for compliance)
b. Booking & Stay Information
Reservation details (check-in/check-out dates)
Number of guests
Preferences and special requests
Payment details and transaction history
c. Technical Data
IP address
Browser type and version
Device information
Time zone and location data
Website usage data (pages visited, interactions)
d. Communications
Emails, messages, and inquiries
Customer support interactions
Reviews and feedback
e. Marketing Preferences
Your preferences for receiving marketing communications

How We Collect Your Data

We collect data through:

Direct interactions: when you make a booking, fill out forms, or contact us
Automated technologies: cookies, tracking tools, analytics
Third parties: payment processors, analytics providers, and service partners

How We Use Your Information

We use your personal data for the following purposes:

a. Service Delivery
Process and manage reservations
Provide customer support
Facilitate check-in and stay experience
b. Communication
Send booking confirmations and updates
Respond to inquiries
Provide important notices
c. Business Operations
Improve our website and services
Analyze usage trends and performance
Prevent fraud and ensure security
d. Marketing (Where Permitted)
Send promotional offers and updates
Personalize recommendations

You may opt out of marketing communications at any time.

Legal Basis for Processing

We process your personal data based on:

Contractual necessity (to fulfill bookings)
Legitimate interests (to improve services and prevent fraud)
Legal obligations (compliance with laws)
Consent (for marketing communications where required)
6. Sharing Your Information

We may share your data with:

a. Service Providers
Payment processors
IT and hosting providers
Cleaning and property management teams
b. Legal Authorities
When required by law
To protect our rights or prevent fraud
c. Business Transfers
In case of merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

International Data Transfers

As we operate in the United States, your data may be processed and stored in the U.S. or other jurisdictions.

We take appropriate safeguards to ensure your data is protected in accordance with applicable laws.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality
Analyze traffic and performance
Personalize user experience

You can control cookies through your browser settings. Disabling cookies may affect functionality.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Secure servers
Encryption where appropriate
Restricted access to authorized personnel

However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal data only as long as necessary for:

Booking and service purposes
Legal, tax, and accounting requirements

Typically, customer data may be retained for up to 6 years where required by law.

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, contact us using the details below.

Children’s Privacy

Our services are not intended for individuals under 18.

We do not knowingly collect personal data from children.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices. We encourage you to review their policies separately.

Automated Decision-Making & AI

We may use automated systems (including AI) to:

Optimize pricing
Personalize recommendations
Detect fraudulent activity

These systems are designed to improve your experience and protect our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with the revised “Last Updated” date.

Continued use of our services constitutes acceptance of any changes.

Contact Us

For questions, requests, or concerns regarding this Privacy Policy:

Manore Stays
Email: manoreoperations@gmail.com
Phone: +1 (213) 619 3693